With regional support centers in the United States, Malaysia, and the United Kingdom, PAR Springer-Miller Systems' Worldwide Customer Support division provides customers with help desk support 24 hours/day, 7 days/week. After you’ve installed ^SMS|Host, PSMS will respond to application questions, diagnose software issues as they occur and recommend a solution or an appropriate course of action. Our Support technicians deliver the most timely and efficient response to your needs. Using dial-up modems or Internet connections, our Support team can better assist you by remotely connecting to your system to view your configuration and work with you to diagnose any issues.